Prokeep text-enables your location's phone number, allowing contractors to text orders, pictures and questions to the same number they call today. Your team can reply from their counter computers,
from home and on the go.
Prokeep is the only multi-channel messaging platform built for distributors, by distributors and has a product roadmap built on feedback and requests they proactively seek from the over 1,000 distributors who use and trust Prokeep to serve their customers.
At the heart of its heritage and the core of Prokeep's platform is Branch Texting - the first, foundational step to allowing your customers to connect with you in the way that works for them. Given most contractors already text their friends and family,
Branch Texting allows you to offer your customers a modern convenience that's familiar to them. Beyond text-enabling your branch's main phone line, Prokeep also offers advantages in team communication, website conversion, one-to-many text messaging and APIs designed to increase the power of all of your systems. Learn more about Prokeep's suite of tools here.
"Texting is something customers are willing to do professionally because they’re already doing it in their personal lives. Personal communication preferences have shifted to texting and this is influencing our professional environment.” – Jack Carrere, Co-Founder of Prokeep
Top Advantages
Efficiency - Serve More Customers in Less Time
Say goodbye to complaints about long hold times! Service customers faster than traditional one-off phone calls allow while maintaining a personal touch.
Convenience - Share Info Quickly via Pics and PDF's
Send pictures and files directly from your computer to your customers phones so they can get the accurate info they need where, and when, they need it.
Accountability - Keep Track of All Info Ever Exchanged
No more he-said, she-said your customer conversation history is captured verbatim and lives on forever, allowing you to readily see and reconfirm the facts.
NAFCD members receive a 10% discount on all Prokeep services.
The NAFCD-Prokeep agreement provides NAFCD members with education and best practices related to enhancing communication by leveraging technology as well as discounts on Prokeep services. Hear from Prokeep customer, Hector Ruiz to learn more about Prokeep's
service, how it makes staff's job easier and how much time it saves. Schedule your demo today and see why hundreds of other distributors are texting today. Read more about Hector's story here.
“It really is interesting and current technology. I am not even sure my kids know how to answer their cell phones and forget about leaving a message as their voice mail is always full... but they love to text! It is amazing how easy it is to carry on a conversation with customers on the Prokeep platform and secure a record of the entire interaction. We are using it in San Diego with solid success. We are going to roll it out to the other locations soon. Really interesting how this works and how simple it is to use”. – Don Lorey, President & CEO, EB Bradley Co., Los Angeles, CA
